RPC Consulting is a small but dynamic specialist consultancy. We are focussed on providing advice, guidance and support in relation to the outsourcing and/or operational improvement of complex front and back office services or functions.
Cost savings and efficiency could not be higher on the political or business agenda. Huge cuts to public sector spending will be mirrored throughout industry as organisations look to reduce levels of indebtedness and continue to drive out of recession.
The ability of organisations and businesses to be responsive to changing conditions and circumstances is a critical factor in maintaining their effectiveness and efficiency. Through practical involvement with many organisations we have developed a thorough understanding of the pitfalls and challenges.
We support many organisations that are either already established in a particular sector and are seeking to expand or are trying to gain a foothold in a new one. With the extensive range of expertise at our disposal we are able to provide market insight, business support and recruitment solutions across a broad range of disciplines.
Contact Centre Optimisation
We have extensive experience in the financial modelling, analysis, reporting and commercial management ranging from the management of full monthly service reviews to annual health checks.